SMS Terms & Conditions
Overview
This SMS Privacy Policy describes how US Universal Health Care Services LLC collects, uses, and protects information when you opt in to receive text messages from us. We are committed to safeguarding your information and complying with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Data Collection
We may collect personal information, including, but not limited to:
- Your name
- Your phone number
- Other contact details you provide
We use this information to:
- Send important updates or promotions
- Improve our services
- Provide customer support
- Scheduling related updates
- Care coordination and non-emergency care updates
- Administrative notifications
- Patient support communications
Information Sharing and Marketing Restrictions
US Universal Health Care Services LLC does not sell, rent, share, or disclose your personal information, including your mobile phone number, to third parties for marketing, advertising, or promotional purposes. Your information is used solely for the purposes described in this policy and in accordance with applicable privacy laws, including HIPAA.
Opt-Out Instructions
You may opt out of our messaging campaigns at any time. To stop receiving messages, you can:
- Reply “STOP” to any messages you receive from us
- For assistance, reply “HELP.”
Data Security
We take the security of your personal information seriously. We maintain administrative, technical, and physical safeguards designed to protect your information in accordance with HIPAA and other applicable laws.
Third-Party Service Providers
US Universal Health Care Services LLC uses RingCentral and other HIPAA-compliant service providers to deliver SMS communications. These providers are contractually required to protect your information and may only use it to provide messaging services on our behalf.